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Petal Points Frequently Asked Questions
What are the advantages of
becoming a Petal Points member?
As a
member, you will be rewarded for every purchase you make. For every dollar you
spend, you will receive 1 point. When your points total 100, you'll be emailed a
10% promo code toward your next purchase.
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Is there a fee for the
membership?
Petal Points is free to all
members. There are no sign–up or monthly fees.
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How do I earn
points?
You can earn points for orders
placed online only. While you are placing an order online, please create an
account or login to your existing account to receive your points. For every
dollar you spend on products and add–ons you will earn a point. The service
fees, discounts and taxes do not qualify for points.
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How do I check my points
balance?
Sign into your account and
click on the Petal Points link to view your points balance.
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What emails will I be
receiving?
- A welcome email to acknowledge your membership.
- Promo code emails which will be sent to you once you reach 100 points.
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Do I get points for flowers
purchased prior to membership?
Points
are awarded for purchases made after you become a member. Sign up today and
start earning points.
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Why wasn't my last order
reflected in my points balance?
The
points balance, points history and promotion history in your account may take up
to 48 hours to be updated.
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How do I get my promo
code?
Once you reach 100 points, within
10 days your promo code will be emailed to you to use towards your next
purchase.
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Why haven't I received my
promo code?
It may take up to 10 days to
receive the email with your promo code. Please check the bulk or junk mail
folder in your email account to see if your code was sent there.
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Why doesn't my promo code
work?
The promo codes are for one-time
use and are valid for 30 days. Please check the start date and status of your
promo code under the promotion history.
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If you need additional assistance, please call (863)385-3997.
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